Privacy Policy
How we collect, use, and protect your personal information
Last updated: January 2024
Introduction
Star Spark is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Submit a booking request or inquiry form
- Subscribe to our newsletter
- Contact us directly via email
- Participate in surveys or promotional activities
This information may include your name, email address, and any other details you choose to provide.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- General geographic location based on IP address
How We Use Your Information
We use the information we collect for the following purposes:
- To process and respond to your booking requests and inquiries
- To provide you with information about our services
- To improve our website and services
- To send promotional communications (with your consent)
- To comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist us in operating our website and conducting our business
- When required by law or to respond to legal processes
- To protect our rights, privacy, safety, or property
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access your personal information
- The right to correct inaccurate information
- The right to request deletion of your information
- The right to restrict or object to processing
- The right to data portability
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Address: 247 Wilderness Way, Banff, Alberta T1L 1B3, Canada