Star Spark - GDPR

Last updated: January 2024

Our Commitment to GDPR

Star Spark is committed to protecting the privacy and personal data of all individuals, including those protected by the European Union's General Data Protection Regulation (GDPR). This page outlines how we comply with GDPR requirements and explains your rights as a data subject.

Data Controller

Star Spark acts as the data controller for personal information collected through our website and services. We determine the purposes and means of processing your personal data.

Contact details:

Star Spark
247 Wilderness Way
Banff, Alberta T1L 1B3
Canada

Email: [email protected]

Legal Basis for Processing

We process personal data under the following legal bases:

Consent: Where you have given clear consent for us to process your personal data for specific purposes, such as receiving marketing communications.
Contract: Where processing is necessary for the performance of a contract with you, such as providing our adventure services.
Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided your rights do not override those interests.
Legal Obligation: Where processing is necessary for compliance with a legal obligation.

Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights:

Right of Access

You have the right to request copies of your personal data. We may charge a small fee for this service in certain circumstances.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete any information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data under certain conditions, such as when the data is no longer necessary for the purpose it was collected.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data under certain conditions, such as when you contest the accuracy of the data.

Right to Object

You have the right to object to our processing of your personal data under certain conditions, particularly where we process data based on legitimate interests.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

Right to Withdraw Consent

Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

International Data Transfers

As we are based in Canada, your data may be transferred to and processed in Canada. Canada has been recognized by the European Commission as providing an adequate level of data protection. Where data is transferred to other countries, we ensure appropriate safeguards are in place.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. The retention period may vary depending on the context and our legal obligations.

Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including encryption, access controls, and regular security assessments.

Exercising Your Rights

To exercise any of your rights under GDPR, please contact us using the details below. We will respond to your request within one month. If your request is complex or we receive numerous requests, we may extend this period by two months, but we will inform you of any extension.